Privacy Policy
Effective Date: 05/02/2024
1. Introduction
Total Packaging & Hygiene (“we,” “our,” “us”) operates https://totalpackaging.co.nz, an online store powered by WooCommerce. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make a purchase.
2. Information We Collect
2.1 Personal Information
When you place an order or create an account, we collect the following information:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely through Stripe)
2.2 Automatically Collected Information
We use Google Analytics to track website traffic and user behavior. This may include:
- IP address
- Browser type
- Pages visited
- Time spent on the site
This data is anonymized and helps us improve our website and services.
3. How We Use Your Information
We use your personal information for the following purposes:
- Processing and fulfilling orders
- Providing customer support
- Sending order updates and marketing emails (only if you opt-in)
- Improving our website and services through analytics
4. Payment Processing
We use Stripe to process payments securely. We do not store your payment details—these are handled by Stripe in compliance with PCI DSS security standards.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, track analytics, and remember your shopping preferences. You can disable cookies in your browser settings, but some website features may not function properly.
6. Third-Party Services
We may share necessary data with third-party services, including:
- Stripe for payment processing
- Google Analytics for website performance tracking
These third parties have their own privacy policies, and we encourage you to review them.
7. Data Security
8. Your Rights
- Request access to your personal data
- Correct or delete your data
- Opt-out of marketing communications
- Disable cookies via your browser
To exercise these rights, contact us at admin@totalpackaging.co.nz.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Total Packaging & Hygiene
Email: admin@totalpackaging.co.nz
Website: https://totalpackaging.co.nz